India’s Services Economy Confronts AI Before Economic Maturity Arrives – BW Businessworld
India is automating white-collar work before broad prosperity has taken hold, and the timing is the problem India is embracing artificial intelligence at the exact moment its employment engine is weakening. The outsourcing and IT sectors that built the urban middle class are now aggressively automating the very work that built them: coding, customer support, analytics, documentation, and testing. For…
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